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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ryan Kobe

March 26, 2025

5  out of  5
rating by Ryan Kobe
"Andrew has been a tremendous help. Everyone in the office is friendly, quick to respond, and easy to work with. Thank you!"
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Timothy Williams

March 24, 2025

5  out of  5
rating by Timothy Williams
"Andrew was great ."
We responded:
"Thanks Mr. Williams! We appreciate your business! "
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Karen Cato

March 21, 2025

5  out of  5
rating by Karen Cato
"Drew was very professional and friendly. He made the process easy."
We responded:
"Thank you Karen! Glad we were able to make the change over as easy as 1️⃣, 2️⃣, 3️⃣! 😎"
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Anonymous

March 15, 2025

1  out of  5
rating by Anonymous
"If this is the same Kelsey that I see on here, then I’m not too sure I feel comfortable switching over to Statefarm. For one, the texts alone are written poorly. And the reply…Lord the reply made me raise an eyebrow. I thought it was a scammer until I googled the number and saw the website pop up! I questioned to see if it was legit and it seems pretty legit. I’m not too sure what was going on today, but maybe Kelsey had an off day today. Very unprofessional on her end. I thought I was replying to an operator or automated text until I got that reply, lol. The, “it is two dollars” had me. No need to round up my monthly payment. Thanks"
We responded:
"Thank you for your review. I reached out via phone and email but would love to connect to rectify the situation. Unprofessionalism isn’t acceptable in our office in any situation so I apologize for your experience. "
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Jason Metts

March 14, 2025

5  out of  5
rating by Jason Metts
"I would have to say Andrew was so helpful on helping me navigate getting my glass on my truck fixed. He was very generous and kind and it did not take no time. I told him how pleasant and how easy this was and he made it that way thanks again, Andrew For a pleasant experience ."
We responded:
"Thank you Jason! So glad Andrew was able to give you a 5 ⭐️ experience!"
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Tony Reese

March 10, 2025

5  out of  5
rating by Tony Reese
"Drew is very professional and helpful!"
We responded:
"Thanks Tony! We appreciate your business sir. 🤝"
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Kimberly Mills

March 8, 2025

5  out of  5
rating by Kimberly Mills
"I have enjoyed working with Drew Creswell and Andrew Edenfield on our insurance needs, they were both very professional and worked hard to meet all our needs."
We responded:
"Thank you Kimberly for working with our office! We appreciate the opportunity to earn your business! 🚗🏡"
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Pamela Moseley

March 7, 2025

5  out of  5
rating by Pamela Moseley
"Andrew did a great job helping me with my new car insurance!"
We responded:
"Thank you Ms. Moseley! So glad Andrew was able to help get your new car rolling! "
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Lindz B

February 27, 2025

5  out of  5
rating by Lindz B
"Wouldn’t deal with any other! Very nice, willing to work with you and do the best they can for you!! Amazing!"
We responded:
"Thanks Lindsey!! Enjoy that new 🚗! "
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Ron Ross

February 25, 2025

5  out of  5
rating by Ron Ross
"I wanted to tell the leadership at Drew Creswell Insurance that I have worked with Jenna Bolio twice on helping me with my insurance claim and she is outstanding quick to respond and very good at getting me the help I needed. Excellent!"
We responded:
"Thank you so much Mr. Ross! We appreciate your feedback and glad Jenna was able to help with getting the answers you needed on a timely basis! 👏🏻"
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jassmine escobar

February 7, 2025

5  out of  5
rating by jassmine escobar
"Shout out to Andrew !! Very helpful"
We responded:
"Thank you Jassmine! "
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Ben Orsted

February 7, 2025

5  out of  5
rating by Ben Orsted
"Andrew answered every question I had, helped me secure some discounts I was previously unaware of, and was very professional."
We responded:
"Thanks for the 5 ⭐️s Ben! Glad Andrew was able to provide a discount double check for ya! "
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Omar H

February 6, 2025

5  out of  5
rating by Omar H
"Had a fantastic time working with Ari 👍 She was able to help me out on lowering my rate and improving my coverage in my two vehicles. 100% recommend this team. She also speaks Spanish so that was a plus!"
We responded:
"Thank you Omar! Ari is the bomb!💣 so glad she was able to help and also speak Spanish with you. "
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Sheleisha Caldwell

February 5, 2025

5  out of  5
rating by Sheleisha Caldwell
"All of the staff is absolutely awesome, but Miss Jenna is exceptionally fantastic!!! She always goes above and beyond whenever I call... And I call A LOT...lol. You can hear her smile over the phone! Thank you, Jenna!!!"
We responded:
"❤️ so glad that Jenna provided the service you deserve with a smile 😀 "
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Joseph Austin

February 5, 2025

5  out of  5
rating by Joseph Austin
"Outstanding work young man. Fast,quick and very efficient"
We responded:
"Thank you Mr. Austin! Fast, quick and efficient is what we try to do! 👍🏻"
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Missy Ames

February 5, 2025

5  out of  5
rating by Missy Ames
"We are very happy with our service and Agent. Andrew has always answered any questions we have had thus far."
We responded:
"Thank you Missy! We appreciate it. So glad Andrew was able to help with your questions. 😎"
Profile photo of Elizabeth Donsbach

Elizabeth Donsbach

February 5, 2025

5  out of  5
rating by Elizabeth Donsbach
"Andrew and Kelsey are amazing! I purchased a vehicle online on a Sunday, and found out that I had to get proof of insurance for that vehicle to the car company by 1pm on Monday. Otherwise, the vehicle delivery would be delayed, and my son's birthday gift wouldn't arrive in time. They both totally pulled through! They added my son and the vehicle to my insurance within an hour of my call. I could complete everything via email, too. No trip to the office needed. Wow!"
We responded:
"Quick and easy! Love it. Thank you for the 5 ⭐️s Mrs. Donsbach! "
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Seymal

February 4, 2025

5  out of  5
rating by Seymal
"This was such an amazing experience! Drew’s Advice was exactly what I wanted! I would highly recommend them to anyone. In under less than an hour I was through. AMAZING 🤩"
We responded:
"Thank you Seymal! It was great getting to know you and helping protect your partner through life insurance! "
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angie goff

February 4, 2025

5  out of  5
rating by angie goff
"Very helpful with any questions I have and work hard to help me find discounts and savings."
We responded:
"Thank you Ms. Goff! We appreciate the opportunity to help! 😎"
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Tahitia Palmer

January 27, 2025

5  out of  5
rating by Tahitia Palmer
"Drew was very professional and walked through every detail of my bill."
We responded:
"🧾 thank you Tahitia! Andrew is our billing specialist and does a great job! We always want you to know what you are paying your hard earned money for!"
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Lauren S

January 27, 2025

5  out of  5
rating by Lauren S
"Andrew is the best!!"
We responded:
"Thank you Lauren! Andrew does a great job and glad he was able to help! "
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Dan Van Dresser

January 24, 2025

5  out of  5
rating by Dan Van Dresser
"Andrew responded quickly and took care of the issue."
We responded:
"Thanks for trusting us with your insurance needs all these past years Mr. Van Dresser! I appreciate you! "
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Gabby Groves

January 23, 2025

5  out of  5
rating by Gabby Groves
"Andrew was so helpful with my rentals insurance! Cannot thank him enough!"
We responded:
"Thanks Gabby! Glad Andrew was able to help you with the rental insurance. He is the man! 😎"
Profile photo of Coleen Mumley

Coleen Mumley

January 23, 2025

5  out of  5
rating by Coleen Mumley
"I want the whole world to know Ms. Kelsey Lee is the most amazing, understanding, resourceful, meticulous, and professional young lady my husband and I have talked with in years. We recently discovered an insurance issue with the business. We have been frantically trying for 2 weeks to fix it. Ms. Lee understood the situation and was able to resolve the issue in less than 30 minutes. We will forever be grateful to her. Give her a huge raise!!!! Thank you again sooooo much. God bless you Ms. Kelsey."
We responded:
"Thank you for the 5 ⭐️s! Glad Kelsey was able to help you and your business! "
Profile photo of Tory Coleman

Tory Coleman

January 23, 2025

5  out of  5
rating by Tory Coleman
"Best staff in Augusta , have never had my complaints and are fast and efficient when handling claims , Kelsey has been an amazing agent for my mom with helping her save and bundle all of her insurances together. She’s very kind and sweet and goes above and beyond !!"
We responded:
"Thanks Tory! We appreciate you allowing us to help your Mom! Kelsey is definitely one of the best!"